Some medicines require a valid prescription from a registered medical practitioner. You can upload your prescription during checkout. Over-the-counter medicines can be ordered without a prescription.

We offer same-day delivery in select areas and standard delivery within 24-48 hours across most locations. Delivery time may vary based on your location and product availability.

We accept returns within 7 days of delivery for unopened, unused medicines in their original packaging. Prescription medicines and certain products may not be eligible for return due to regulatory guidelines.

Yes, we use bank-grade encryption to protect all your personal and medical information. Your prescription data is stored securely and is only accessible to authorized healthcare professionals.

Once your order is confirmed, you will receive a tracking link via SMS and email. You can also track your order in real-time through the "My Orders" section in your profile.